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AMC and FMS

The AMC and FMS Solutions are taken care by the Associate Concern M/s Cache Technology, which is located in the same premises of Cache Peripherals Pvt Ltd., Cache Technology is the Authorised Service Provider for HP which is authorised to undertake service and maintenance of the entire range of HP Products.

AMC (Annual Maintenance Contract) is an inescapable reality in large Organizations since losing time on maintenance or upgrade of the computers is a major loss of time and money. Cache has qualified and trained manpower that can maintain IT infrastructure of any scale with proven ease. Several large MNC’s, Govt. Organizations, Banks, PSU’s, Defence, Private and other companies have relied on us for their specific needs in Computer Maintenance. Cache has a proven track record in providing FMS too. FMS encompasses Resident Engineers at Client Locations, Data Backup Services, Periodic Maintenance of Computers / Peripherals, Antivirus Solutions, Email Management and Maintenance of Operating Systems etc. We provide monthly performance and uptime reports apart from annual reviews.

We have service support covering the entire Telangana and Andhra Pradesh States. We are already maintaining more than 20,000 Multi Brand Systems which includes Laptops, Desktops, Servers and Workstations apart from more than 10,000 Multi Brand Peripherals which includes Printers, Plotters, Storage, Scanners, Multi Function Devices etc.,

We are able to keep our customers satisfied and our AMC retention of more than 95% proves the confidence and trust bestowed by our esteemed customers on our organization. The backbone of our service is the Cloud Based Application which is being used to monitor each and every call by our dedicated team of Service Co-ordinators and our Service Managers. We have excellent Logistics, Repair and Software Teams which support our Field Engineers to make sure that all the Customers are more than Happy. We are also giving service to some organizations which demand 24/7 support and almost zero downtime. We have Engineers who are HP Certified, Microsoft Certified, Cisco Certified, RedHat Certified to take care of challenging issues which crop up from time to time.